Reservations Are Required for All Rides
Reservation Policy: Reservations will only be held for 10 minutes past the scheduled time. Should you arrive past the cut-off, we will have no alternative but to reschedule your ride. Refunds will not be given for late arrivals. It is crucial that we stay on time with our rides. Please remember, one late ride can cause major delays for others throughout the day. Thank you for helping to make everyone's trail ride with the Western Trail Riding Services an enjoyable experience.
Reservation Fees: A credit card is required to book any ride. Should your group reduce in riders or you need to postpone or cancel your ride and WTRS was not notified 24 hours in advance, the full price for each absent rider will be charged. No Exceptions!
Trail Ride Payment: Payment is due on the date of the scheduled ride
WTRS Weight Limit Policy: Riders cannot exceed 240 lbs.
Right of Refusal: We reserve the right to refuse service and/or stop and remove anyone from a ride in progress, should he/she refuse to comply with the Western Trail Riding Services and/or East Bay Regional Park rules and regulations. |
